To thrive, digital transformation must take precedence in the insurance industry

By Fred Ruoro In Kenya, as in many parts of the world, the insurance sector is fundamentally revered as a   provider of financial security and stability to individuals and businesses alike. However, despite its importance, the industry has often been perceived as a slow adopter of new technologies in favour of its  traditional modus operandi. To truly expand and thrive in the post pandemic era, it is imperative that the Kenyan insurance industry embraces digital transformation and innovation in line with evolving consumer patterns. According to the 2023 Economic Survey by Kenya National Bureau of Statistics, Kenya’s insurance penetration rate … Continue reading To thrive, digital transformation must take precedence in the insurance industry